1. Understand the kitchen
Start with the number of hoods, service address and the way your cooking operation uses the system. Photos, prior service records and known issues help explain the work.
2. Agree the scope and access
Discuss hood, plenum, filter, duct and fan access. Coordinate building rules, roof entry and the kitchen service window. Confirm separately quoted repair or additional service before the visit.
3. Protect and clean
Equipment and adjacent surfaces need appropriate protection while the agreed exhaust-system components are serviced. A polished canopy is not a substitute for attention to the larger exhaust path.
4. Document the result
Ask for before-and-after images, the after-service record and clear notes on limitations or deficiencies. Keep this information available for your maintenance and follow-up conversations.
5. Plan the next conversation
Recurring service should reflect the cooking operation, system condition and applicable requirements. Confirm the next inspection or service interval instead of choosing a universal deadline.
A useful starting checklist
- Service address and the systems serving the cooking line
- Hood count, equipment type and operating pattern
- Access contact, roof entry and prior service records
- An agreed scope, documentation and next-step conversation
Ready to discuss your kitchen?
Share the hood count, service address and any known access requirements.