Keep restaurant and hospitality systems distinct
A Sandy request can involve a restaurant cookline or several hospitality production areas. Identify the hood, duct and fan assemblies for each cooking station, especially when different managers coordinate breakfast, restaurant or event service.

Make service timing part of the property plan
Provide the windows when the equipment and access areas can be made available. Event preparation, deliveries and building-security arrangements may continue outside dining hours; confirm access with the responsible contact.
Look beyond canopy appearance before recurring work
Use prior service records to explain hidden duct access and fan conditions. A recently cleaned exterior does not establish that every connected component is ready for the next operating period. Ask how the proposed work and limitations will be documented.
What to send for a Sandy quote.
- Location: provide the service address and unit or building details.
- Equipment: identify hood count, cooking appliances and the systems serving them.
- Access: name the contact arranging roof entry and locked work areas.
- Condition: share prior records and any safely obtained photographs.
Keep cleaning, repairs and records separate.
Agree which accessible components are included, how limitations will be recorded and what requires separate authorization. Fire-suppression servicing, fan repair, roofing work and new equipment are not automatically included with grease removal. Discuss the report and recurring needs before booking.
Coordinate separate meal and event windows.
A hospitality property may use the same kitchen for several service periods, or have independent production stations. Explain which equipment can be made available and whether other areas continue preparation. Agree the scope and access window for each system rather than assuming the whole property stops operating at once.
Keep completion evidence system-specific.
Ask how the report identifies the relevant hood, connecting duct sections and fan. A property-wide completion description should not conceal an inaccessible section or make unrelated kitchen systems appear to have the same service history.
Related system and facility information.
Ready to discuss your kitchen?
Share the hood count, service address and any known access requirements.

